Beta
Comment Insights
This module is currently in beta and uses simulated showcase data in the public demo.
Beta
Comment Insights
Team-wide sentiment monitoring across team accounts and managed creators
5 accounts in scope
63.7K analyzed comments
3 alerts
YouTube comments are not supported in this monitoring workflow yet. Existing YouTube filters are shown for forward compatibility.
Sentiment Snapshot
Current distribution in selected scope
63.7K analyzed comments.
Dominant: Positive
Positive
42.1K
66%
Neutral
14.8K
23%
Negative
6,867
11%
Coverage
How much is already evaluated
94%
63.7K analyzed / 67.6K total comments
Pending evaluation: 3,859
Top Accounts
Most analyzed comment volume in scope
Instagram · @shinra.metrics
instagram
14.2K
Positive
TikTok · @shinra.metrics
tiktok
28.8K
Positive
Facebook · Shinra Metrics
facebook
4,267
Neutral
Instagram · @lina.plays
instagram
9,259
Positive
Twitch Chat · lina_plays
twitch
7,246
Positive
Sentiment Drift Warnings
Accounts where recent negativity moved outside their baseline
Facebook · Shinra Metrics
Negative 27% (baseline 14%) · +13% delta
1,152 negative of 4,267 comments
Active Spike Alerts
Current warning/shitstorm alerts from the detector
Pricing complaints spike on Facebook
WARNING
Aurora FW capsule pricing thread surfaced 184 negative comments in the last 6 hours, +17pts vs baseline.
Triggered Aug 12, 2026, 6:59 AM
EU shipping confusion on TikTok
WARNING
EU regional shipping confusion is clustering across 412 comments, mostly neutral but escalating.
Triggered Aug 11, 2026, 11:59 PM
Baseline Comparison by Account
Uses previous-period baseline first, with extended lookback fallback when account data is sparse
| Account | Current Negative | Baseline Negative | Delta | Status |
|---|---|---|---|---|
| Instagram · @shinra.metrics | 12% | 9% | +3% | Normal |
| TikTok · @shinra.metrics | 10% | 8% | +2% | Normal |
| Facebook · Shinra Metrics | 27% | 14% | +13% | Warning |
| Instagram · @lina.plays | 6% | 7% | -1% | Normal |
| Twitch Chat · lina_plays | 8% | 8% | 0% | Normal |
Repeated Comment Patterns
Groups comments with similar wording/emojis or semantic meaning in the selected timeframe
Each row shows one repeated pattern. The snippet is a representative example, not every comment in the cluster.
Team-wide pattern
tiktok
TikTok · @shinra.metrics
where is the link in bio?? I'm in EU and the AuroraWear page just keeps redirecting me
+96 similar
412 matched318 authorsMostly neutral
Account-wide pattern
facebook
Facebook · Shinra Metrics
pricing is way off from last year's drop, $20 jump for the same lining is rough
+42 similar
184 matched162 authorsMostly negative
Single-post pattern
instagram
Instagram · @shinra.metrics
Aurora FW outfit drop 1
the AuroraWear FW capsule is genuinely the cleanest collection you've put out 💜
+71 similar
268 matched251 authorsMostly positive
Single-post pattern
tiktok
TikTok · @shinra.metrics
Day one boss fight
Echoes Reborn looks insane but the boss difficulty is wild on hard, anyone else?
+54 similar
198 matched174 authorsMostly neutral
Team-wide pattern
instagram
when does this restock?? need this for the weekend
+36 similar
142 matched128 authorsMostly neutral
Trending Sentiment Outliers
Very recent posts with sentiment far above or below baseline
Positive movers
Aurora FW outfit drop 1
Instagram · @shinra.metrics · Positive 83% (+21% vs baseline)
1,282 analyzed comments
Echoes Reborn launch stream highlights
YouTube · Shinra Metrics · Positive 79% (+18% vs baseline)
987 analyzed comments
Negative movers
Aurora FW community post
Facebook · Shinra Metrics · Negative 31% (+17% vs baseline)
851 analyzed comments
Aurora try-on haul
TikTok · @shinra.metrics · Negative 22% (+15% vs baseline)
1,505 analyzed comments
Comment Feed
Latest comments for selected creator/account and period
| Comment | Sentiment | Account | Signals | Posted |
|---|---|---|---|---|
the AuroraWear FW capsule is genuinely the cleanest collection you've put out 💜 @kira.styled | Positive | Instagram · @shinra.metrics | Aug 12, 2026, 9:29 AM | |
Echoes Reborn looks fire but the boss difficulty is wild on hard, anyone else? @boss.killer | Neutral | TikTok · @shinra.metrics | Aug 12, 2026, 6:59 AM | |
pricing is way off from last year's drop, $20 jump for the same lining is rough Marius B. | Negative | Facebook · Shinra Metrics | Likes: 41 Replies: 18 Post unavailable | Aug 12, 2026, 4:29 AM |
the launch event giveaway was so well organized, partners did a great job 👏 @nightowl.gg | Positive | Twitch Chat · lina_plays | Likes: 56 Replies: 4 Post unavailable | Aug 12, 2026, 1:59 AM |
EU shipping update when?? the AuroraWear page just keeps redirecting me @lupinine | Neutral | TikTok · @shinra.metrics | Aug 11, 2026, 11:29 PM | |
Mika's launch night cast was incredible, partners definitely picked the right roster @chat.observer | Positive | YouTube · Shinra Metrics | Aug 11, 2026, 8:59 PM | |
I just want a EU storefront, that's it, that's the comment @notvictoria | Negative | Instagram · @shinra.metrics | Likes: 33 Replies: 11 Post unavailable | Aug 11, 2026, 6:29 PM |
the FW capsule lining is actually so much better than the SS one, well done team @dot.couture | Positive | Instagram · @shinra.metrics | Likes: 71 Replies: 3 Post unavailable | Aug 11, 2026, 3:59 PM |